Drybuddy confirms that the DryBuddy Bedwetting Alarm is seriously flawed and that there are serious issues with the $29.99 DryBuddyEZ Bedwetting Alarm.
In response to the customers review on Amazon, DryBuddy makes a desperate plea to get feedback.
Initial post: Feb 26, 2013 4:30:08 PM PST
Service at DryBuddy says:
Dear Customer,
We are sorry to hear that you are not happy with our DryBuddyEZ alarm. We would like to contact you and talk to you about your experience and how we may make the alarm successfully work for you. Please contact us through Amazon and give us a telephone number at which we can contact you. You may also contact us directly.
Sincerely,
The DryBuddy Service Team
On getting no response from the customer, DryBuddy posted this:
Service at DryBuddy says:
Dear Customer,
We very much want to know exactly what may have caused the problems that you described. It may be that the item was defective, in which case we would replace it with a new item. We also need to talk with you about exactly how you may have been using it, so that we can eliminate the possibility of something not having been done properly. This is not intended to reflect negatively on you in any way, but should help both of us, and other customer if they should encounter similar issues.
We would therefore appreciate your telephoning us at 912-352-8854, or sending us your telephone number so that we can telephone you. Again, please understand that our primary intent is to be of help to you.
Thank you for your understanding and cooperation. We hope that we can be of assistance.
The DryBuddy Service Team
So by paing $29.99, you are getting a flawed product and providing feedback to DryBuddy. Recommended? I say NO! DO NOT BUY DRYBUDDY
